Privacy Policy

1. Introduction:

Last updated 24th of January 2022

This Privacy Policy describes the information that XroadMedia (hereinafter also “We”, “Our”, “Us”) gather through our website, how we use the information and the steps we take to protect your information.
This Privacy Policy applies to the XroadMedia website (www.xroadmedia.com) (the “Site”) and XroadMedia’s aliases (www.ncanto.tv, www.xroadmedia.tv).
We understand the importance of protecting the privacy of your personal data and this Privacy Policy will explain what type of personal data we collect from you and how it is being used.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using this website, you’re agreeing to be bound to this policy.
This site may contain links to other websites, and this Privacy Policy does not apply to those websites. If you link to any of those sites we recommend you review their Privacy Policy.

2. Collection and Use:

2.1 Who is responsible for the processing of your personal data?
XroadMedia is the controller of your personal data, as defined by the General Data Protection Regulation (GDPR).
All data collected by XroadMedia will be stored exclusively in secure hosting facilities, provided by Strikingly. The information collected by XroadMedia may be shared overtime and across our websites.

2.2 Categories of data processed, purpose and legal basis for processing
Our processing of your personal data depends on if you are a subscriber to our emails, have contacted us via our contact forms, if you have downloaded a white paper or case study, or if you are just a visitor to our website.
Subscriber to emails:
If you sign up to receive our emails we will collect your name, country of residence, name of your current workplace and email address. We will use your personal information to send out our emails and emails targeting specific areas in the world or specific industries.

Contact form:
If you contact us via our contact forms we will collect your name and email address. This will make it possible for us to get back to you regarding your inquiry and to keep you up to date with developments at XroadMedia.
Downloading white paper or case study:
When you download our white papers or case studies we will collect your name, email address and name of current workplace. If you do not provide us with your email address we will not be able to send you your downloaded white paper and/or case study.

Downloading product sheet:
When you download our product sheet we will collect your name, email address, name of current workplace, your job title and country of residence. If you do not provide us with your email address we will not be able to send you your downloaded product sheet.

Anonymised data:
Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. This anonymized data is used for our internal marketing and demographic studies to analyze and monitor visitors pattern in order for us to be able to improve our services. Please see section 3. Use of ‘Cookies’.
We will hold your information in our systems for as long as it is necessary, or as long as you do not ask us to delete them.

2.3 Consent, correction and withdrawal
By accepting this Privacy Policy, you have confirmed that you have read and understood the content of this Privacy Policy, and that you consent to us processing your personal data in accordance with the provisions herein.
The accuracy of your information is important to us. Should you wish to object or withdraw your consent, please contact us at sales@xroadmedia.com.
Please note that you always have the choice to unsubscribe to our emails by clicking the “unsubscribe” link located at the bottom of all our emails.

3. Use of ‘Cookies’:
Like many other websites, XroadMedia uses cookies. ‘Cookies’ are small pieces of information sent by an organization to your computer and stored on your hard drive to improve services for you through, for example:
• Enabling a service to recognize your device so you don’t have to give the same information several times during one task.
• Recognizing that you may already have given typed in your email address so you don’t have to do it for every webpage requested.
• Measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.
• Analyzing anonymized data to help us understand how people interact with our services so we can make them better.
You can manage these small files and learn more about them at All About Cookies.org (http://www.allaboutcookies.org). For further information on how to remove cookies please visit About cookies: how to control cookies (https://www.aboutcookies.org).

3.1 First-party cookies (cookies set by us)
These are cookies set by our web domain, known as “first-party” cookies. Some are necessary for the functionality of the site, others provide information to us that we analyse to monitor and improve the site. These first-party cookies do not store or collect any personal information or anything that could make you personally identifiable to us. Typically, the cookies generate a random, unique number to store information about a user.

3.2 Cookies for measuring website usage
Google Analytics cookies: _utmb, _utmc, _utmv, _utmd, _utmz
Purpose: To record how many people are using the website and how they move around to the site once they’ve arrived. Please read Google’s Privacy Policy for more information.
Data stored cookies:
• _utma stores each user’s number of visits, time of the first visit, previous visit and the current visit
• _utmb and _utmc checks how long a visitor stays on the site: when a visit starts and ends
• _utmz tracks where a visitor came from (search engine, search keyword, link, social media)
• _utmv and _utmd track visitors journeys trough the site and classifies them into groups
Duration of cookies:
• _utma expires two years after your last visit to this site
• _utmb expires 30 minutes after your visit, or after 30 minutes of inactivity
• _utmc expires at the end of a session (when you close your browser)
• _utmz expires six months after it was last set
• _utmv (not set) expires immediately
• _utmd (not set) expires immediately
Where is it used:
• On all pages of our websites.

3.3 How to control and delete cookies
We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.
Alternatively, you may wish to visit the About Cookies Website, which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.
Please be aware that restricting cookies may have an impact upon the functionality of our website.

4. Log Files
We use IP addresses to analyze trends, administer the site, track user’s movement and gather a broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

5. Security and Contact
This website takes every procuration to protect our user’s information. When users submit personal information via the site, your information is protected.
Only employees who need the information to perform a specific job (for example billing, customer service or sending emails) are granted access to personally identifiable information.
If you have any questions about the security of our website, you can contact us at sales@xroadmedia.com.
You have the right to request access to the information we have on you. You can do this by contacting at sales@xroadmedia.com. We will make sure to provide you with a copy of the data we process about you by sending the copy electronically by email.

6. Notification of Changes
If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the General Data Protection Regulation which the information was collected.